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Navigating Insurance for Your Prescriptions

When your doctor prescribes a medication, the last thing you need is a delay or denial from your insurance company. A prior authorization (PA) request can be confusing and time consuming. At Total Care Pharmacy, we take the burden off your shoulders by managing the entire process for you, ensuring you get the medication you need without the headache.

Your Advocate with Insurance Companies

  • Direct Coordination: We work directly with your doctor’s office and insurance plan to submit all necessary documentation and clinical information on your behalf.
  • Timely Follow-Up: Our dedicated team diligently follows up on submissions to prevent unnecessary delays and keep the approval process moving forward.
  • Maximizing Your Benefits: Our goal is to ensure your prescribed therapy is approved and covered under your plan, helping you access affordable treatment.

Let Us Handle the Paperwork

Dealing with insurance requirements is a key part of our world class service. We have the experience to navigate the complexities of prior authorizations efficiently. Instead of spending hours on the phone, you can trust our reliable team to manage it for you, reflecting our commitment to compassionate and speedy care.

Get Help Today

If you’ve been told a prescription needs prior authorization, don’t wait. Contact our pharmacy team, and let us take care of it for you. Call us now at (201) 535-5080.

Frequently Asked Questions

Your Questions, Answered

We’ve gathered answers to the most common questions to help you understand our services and make the most of your experience with us.

It is a process required by many insurance companies before they will agree to cover the cost of a specific medication. It requires your doctor to justify the need for that particular drug over another, and our pharmacy team helps manage that process.

The process can be complicated and involve specific forms and clinical details. Our team is experienced in handling these requests, which helps prevent errors, reduce delays, and frees you from the stress of managing the paperwork yourself.

We coordinate with your doctor's office to gather the necessary information, complete and submit the required paperwork to your insurance provider, and perform all necessary follow-ups to ensure the request is processed as quickly as possible.

Simply let our staff know that your prescription requires a prior authorization. We will take it from there, gathering the necessary details from you and your provider to begin the submission process right away.

Yes, as part of our commitment to serving the entire Bayonne community, we offer prior authorization assistance for all major insurance plans that we accept.

What Our Patients Say

Real words from Bayonne neighbors who count on us every day.

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Michael R.

Walking in feels like visiting family. Carolyn and her team filled my prescription in ten minutes and even explained a cheaper option with my insurance.

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Maria G.

Total Care delivered my mom's medications the same afternoon. The driver was polite and the packaging makes everything simple.

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Robert L.

I got my flu and shingles shots here. Quick friendly and I did not feel rushed at all.

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Emily T.

The Dispill packs are a game changer for my dad. No more sorting pills at the kitchen table.

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